1. Data Controller

The data controller responsible for the processing of personal data is:

Ritden Urban j.d.o.o.

Office: Ante Topića Mimare 1a, 10 090 Zagreb

OIB: 51911428078

E-mail: info@drurban.qtsound.me

2. Data We Collect

We collect the following personal data:

• full name

• delivery address

• email address

• phone number

• order and payment details

Card details are not stored.

3. Purpose of Processing

Personal data is processed for the purpose of:

• processing and delivering orders

• communication with customers

• compliance with legal obligations

• improving user experience

4. Legal Basis for Processing

• performance of a contract

• legal obligation

• legitimate interest

• user consent (newsletter, cookies)

5. Data Sharing

Personal data may be shared with:

• delivery services

• accounting services

• payment gateway providers

All partners are obliged to maintain data confidentiality.

6. Data Retention Period

Personal data is stored:

• in accordance with legal obligations

• for the duration of the business relationship

• until consent is withdrawn

7. User Rights

The user has the right to:

• request access to their data

• request correction or deletion

• request restriction of processing

• object to processing

• withdraw consent

To exercise your rights, please contact:

📧 info@drurban.qtsound.me